Direct Livestock Marketing Systems Logo
:
:

  Tuesday, October 17, 2017 Tech Support: 1.780.732.4384    

Support


System Requirments

In order to participate in any DLMS auction or event you must meet the minimum requirments outlined below:
 Browser  
 Adobe Flash  
Latency:
This is affect the time to communicate with the sever.

If you do not have a green check mark next to the above items please click the 'Download Here' link supplied.

Stuck on 'Initializing'

If Internet Explorer is stuck on the 'Initializing' spinner, it is set to compatibility mode and needs to be changed. Follow the instructions below to reset your browser mode or view DLMS using Google Chrome or Mozilla Firefox.

Resetting Internet Explorer browser mode

  1. Navigate to the sale you are trying to view. When you see the 'Initializing' spinner as shown above.
  2. Press the 'F12' button on your keyboard. The following window should open near the bottom of your screen:
    *If you are using a laptop you may need to hold the 'fn' key as well (lower left of the keyboard).


  3. Click on the 'Browser Mode' button and select the highest version of Internet Explorer without the words 'Compatibility View':



    Note: If you are using Internet Explorer 9 the window will look the same with 'Internet Explorer 9' in place of 'Internet Explorer 10'.
  4. The website should refresh and load properly. Press F12 to close the window and continue viewing the sale.

Download Links

Computer Browsers

Mobile Browsers

For further suppoer, techinal support can be reached at 1-780-732-4384
 
 
   Copyright © 2017  Genesys Networks Inc.  All rights reserved.
Home |  Log In  |  Agents/Reps |  Market Reports |  Registration  |  Support/Download |  Auction Demo |  FAQ  |  Terms of Service  |  Privacy Policy
back to top